Location
Paris
Production
Design thinking, User research, Userflow, User interfaces, Industrial design.
Date
April 2020
Role
Individual work. The entire project was designed alone.
The context
Built during the Covid 19 pandemic, the Health project is based on the design of a previous partnership project called
H20 survival and adventure mask.
The Mask has been re-designed to adapt to the current situation and help users pay more attention to their health and
The Study case
What is new about the H20 health mask?
Medical funtions
The connected health mask aims to help users recover from medical issues. Using a similar idea as the survival mask, H2O Health provides a large range of capsules containing natural ingredients pointing to innovate the medical infusion industry.
Project management
Mapping out all the different tasks and steps of the project to keep on track of what needs to be done, what needs doing, but also what is more or less important.
Setting objectives
Today we are facing a health crisis that is affecting the entire planet. Today's market has developed into a new era of health-connected objects. It is important to understand the user's needs for the upcoming years following and during the pandemic. How will we react, and how will we prevent future medical issues?
Prevent
The product's connected app will have features showing the latest medical outbreak depending on the user's location.
Recover
The main goal is to help users maintain a fast improvement in health and beauty obstacles to keep themselves and others secure.
Guide
The users are guided throughout the entire recovery to comfort themselves and prevent spreading illnesses.
Experience
The vast amount of fragrances and recovery plans will develop a fresh and unique experience using the connected mask.
User surveys
Understanding the needs
To experience in more detail the user's journey in response to a medical problem. I set up some questions to understand user reactions and recovery plans.
Based on 57 answersQUESTION 1
What are your most common health issues?
QUESTION 2
How do you combat your health issue(s)?
QUESTION 3
What is your first step, consult a professional or research online?
QUESTION 4
Is your recovery supply effective?
Proto persona
Approach to user expectations.
Creating a character helps understand in more detail user needs and expectations. It builds a baseline of the product. This persona is built based on the data from the previous survey. Using real data gathered from surveys helps build a definite user ideation.
User Categories
Identify different needs
User categories are a way to structure the product depending on the age of the users. Based on their expectations, the features and tools present in the app will vary.
Custumer journey map
Understanding interactions
This process is an important step to follow the user's interactions. It determines the best features and aspects of the product.
In the journey flow, we can visualize how the user will come to purchase a recovery plan by using the product.
This second user flow represents the usage of the product once in hand. From in hand to the recycling stage.
Information architecture
To help understand the flow of the App
Visualising interactionsMain structure
INTERFACES
Home
Store
Recovery
News
Secondary structure
INTERFACES
Capsule store
Illness plan
mental health plan
Breathing plan
Skin plan
Sleep plan
Surrounding illnesses
The Capsules.
Each capsule is built for a particular recovery plan based on your needs.
ILLNESS
SLEEPING
SKIN PROBLEMS
BREATHING
MEDITATION
The recovery plans
Each plan is designed to assist your recovery by suggesting the perfect capsule and following your steps during the usage of the medical face mask.
Stay connected
The mask is built to identify each capsule and will make the necessary adjustments. Once the capsule is placed inside the chamber the Health app will inform you that the recovery plan is starting.
The App
The homepage shows a mixture of functionalities and helpful information such as the latest updates and advice from worldwide health organisations. The footer pop-ip gives access to the capsule QR code reader, giving the user instant information on the recovery plan associated with the capsule.
Store
Browse your favorites scents that fit perfectly with your intent. The large variety of capsules allows you to find the ideal match.
Guidance
H20 Health mask is a connected solution not only to browse through products and medical updates, but also to guide you through simple steps.
How it works
By securing a precise moisture level, you can guarantee a healthy atmosphere while warding off coughs, dry throats, and dry skin.
Ultrasonic vaporizer
The ultrasonic vaporizer system uses high-frequency wave vibrations to transform the capsule content into a light liquid mist that is then injected into the mask chamber.
